Rehabilitation Assistant - Mason

Overview

Iowa Vocational Rehabilitation Services (IVRS) is seeking a Rehabilitation Assistant to join our team at the IowaWORKS office in Mason City, Iowa
.

This is an excellent early-career opportunity for someone who enjoys helping others, building relationships, and supporting individuals as they work toward meaningful employment and independence.

In this role, you will work alongside Rehabilitation Counselors and a collaborative service team to help individuals with disabilities prepare for, obtain, and maintain employment. If you are organized, compassionate, and motivated by purpose-driven work — we encourage you to apply.

• Location: 600 South Pierce Ave., Mason City, IA
• Schedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PM
• Work Flexibility: Hybrid telework and alternate schedules available after six months of employment
• Start Date: Immediate

Starting Salary: $17.96/hour | $1,436.80 bi-weekly | $37,356.80 annually

As a Rehabilitation Assistant, you will play an important support role in helping job candidates successfully navigate their employment journey.

• Support Job Candidates
  • Welcome and orient new applicants to IVRS services
  • Assist individuals in completing applications and referral materials
  • Schedule intake interviews and maintain ongoing communication
  • Facilitate job readiness activities such as:
  • Job Seeking Skills Training
  • Job Club sessions
  • Mock interviews and small-group workshops
  • Help individuals build workplace readiness skills and confidence
• Partner with Counselors & Employers
  • Maintain regular contact with job candidates pursuing employment
  • Assist with job development and employer outreach activities
  • Support job coaching and accompany candidates to interviews when needed
  • Observe workplace progress and share updates with counselors
  • Help identify solutions that support successful employment outcomes
• Provide Administrative & Office Support
  • Maintain confidential case records and enter data into the case management system
  • Process releases, correspondence, and service documentation
  • Assist with scheduling, phones, reception coverage, and customer inquiries
  • Ensure work is completed accurately, professionally, and on time
  • Support team operations and special projects as needed

This position is ideal for candidates beginning a career in human services, workforce development, counseling support, or public service.

Successful candidates typically demonstrate:

• A strong desire to help others succeed
• Excellent customer service and communication skills
• Organization and attention to detail
• Comfort working both independently and as part of a team
• Professionalism and reliability in a fast-paced environment
• Ability to work with individuals from diverse backgrounds and experiences

IVRS, a division of Iowa Workforce Development
, helps individuals with disabilities achieve independence through meaningful employment.

Through IowaWORKS centers across the state, our teams connect job seekers with opportunities while helping employers build strong, inclusive work forces that strengthen Iowa’s communities and economy.

Working for IVRS means joining a mission-driven public service team supported by outstanding benefits and long-term career opportunities.

Benefits include:

• Health, Dental, and Vision Insurance
• Generous Paid Time Off — vacation, sick leave (no accrual cap), and nine paid holidays
• IPERS Retirement Plan
• Flexible Spending Accounts
• Life Insurance & Long-Term Disability Coverage
• Employee Assistance & Discount Programs
• Professional development and career growth opportunities

The successful candidate must pass a criminal background check conducted by the Iowa Department of Public Safety.

The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join…