Business Operations Manager

Business Operations Manager

JOB TITLE:

Business Operations Manager

EMPLOYER:

A-CAP Services LLC

DEPARTMENT:
Finance

REPORTS TO:

Director of Accounting Operations

LOCATION:

Onsite in Des Moines

A-CAP is a leading provider of capital and third-party asset management solutions. Through our synergistic platform of insurance carriers, reinsurers, and asset management businesses, A-CAP delivers tailored capital solutions to individuals, insurance companies, and small- to medium-sized businesses.

Backed by a leadership team and operational experts with deep expertise across insurance, reinsurance, and asset management sectors, A-CAP is committed to delivering meaningful results and adding value to our clients and capital partners. This commitment is demonstrated through the industry-leading risk-adjusted returns we achieve, and the innovative capital solutions we provide to meet the needs of a diverse range of partners.

A-CAP's core business includes:

• Capital Solutions
• Commercial Real Estate
• Third-party Asset Management
• Private Credit
• Primary Insurance Carriers
• Accredited Reinsurers

We are seeking a Business Operations Manager who ensures daily administrative, financial, and facility functions run efficiently while supporting staff. This multifaceted role requires balancing team leadership, vendor coordination, policy enforcement, and executive support to foster a highly productive work environment. The role will report to the Director of Accounting Operations.

• Oversee and control the administrative budget for contracts, equipment, and general supplies
• Act as Account Payable contact point for the firm, collecting and processing invoices, working on vendor management, processing accounting entries, and managing collections and financial documents as needed
• Maintain inventory, source suppliers, and order necessary office supplies and IT equipment
• Act as liaison with building management, overseeing office maintenance, security, and facility issues and maintaining equipment (copiers, printers)
• Provide frontline technical support for office-related issues (conference rooms, equipment, connectivity) and elevate to IT partners as needed
• Assist HR and management by filtering job applications, coordinating interviews, and running employee induction programs
• Perform monthly payroll reconciliation between HR payroll system and accounting general ledger system to guarantee accuracy on payroll controls
• Act as liaison of HR benefits and services inside the company, being main contact point with HR PEO vendor for employees’ questions related to HR
• Oversee daily office procedures, manage office equipment, and ensure a clean, organized workspace
• Plan and execute corporate functions, including but not limited to holiday parties, team-building activities and conferences
• Ensure company compliance with workplace safety protocols, labor standards, and HR policies
• Oversee incoming and outgoing communications including mail, shipments, and internal announcements
• Identify opportunities to streamline office operations, implement best practices, and drive continuous improvement
• Other duties and responsibilities as assigned

• 2 - 5 years of progressive experience in managing office operations, administration, or a supervisory role in a professional services or fast-paced corporate environment
• Notary Public certification, or willingness to obtain with the first 90 days of employment
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), office equipment, and an aptitude for learning project management software and accounting platforms
• Strong problem-solving skills, with the ability to anticipate needs and deliver solutions independently
• Professional demeanor with the ability to handle confidential information with discretion

• Competitive compensation programs
• Employer‑sponsored medical, dental, and vision insurance
• Paid Life & AD&D Insurance (for employees and families)
• Paid Disability Insurance (STD + LTD)
• Paid Parental Leave
• Paid Vacation and Sick Leave
• Paid Holidays
• Voluntary Supplemental Insurance
• Safe Harbor 401(k) plan with employer match
• Other benefits and perks