Business Analyst

Business Analyst 2

We are looking for a Business Analyst 2 to join a high-visibility digital portal team. This long-term contract opportunity is ideal for a detail-oriented individual who can translate business objectives into detailed requirements while partnering closely with stakeholders, product owners, developers, and UX/UI teams. The role supports agile delivery across client- and agent-facing web experiences and calls for someone who is organized, collaborative, and confident in working through complex stakeholder feedback.

Responsibilities:

• Partner with internal stakeholders and product teams to uncover business needs and convert them into clear functional and technical requirements for digital portal initiatives.
• Create and maintain process flows, business documentation, system records, and other artifacts that support analysis, design, and delivery activities.
• Contribute to agile ceremonies by refining stories, preparing backlog items, and helping the team maintain strong software development practices throughout each sprint.
• Coordinate project activities across business and technical groups to keep deliverables moving forward on small- to mid-sized efforts.
• Work closely with UX/UI partners to support portal enhancements, review design concepts, and help align user experience decisions with business goals.
• Communicate updates, questions, and decisions across multiple stakeholder groups, ensuring information is precise, actionable, and well understood.
• Use problem-solving skills to identify issues, evaluate options, and help drive timely resolution in a fast-paced project environment.
• Apply generative AI tools to improve requirement development, documentation quality, and analysis efficiency where appropriate.