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Customer Advisor
Job in
Des Moines, Polk County, Iowa, 50301, USA
Listed on 2026-02-20
Listing for:
Carmax
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
Act as liaison between customers and technicians to facilitate service and repair processes.;
Create repair orders, route work to technicians, and obtain estimates and ESP approvals.;
Explain recommended repairs clearly to customers and provide status updates.;
Balance a high-volume workload and dispatch work to the appropriate technician.;
Maintain exceptional customer service and telephone etiquette in a fast-paced environment.
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