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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Customer Service Specialist - Frontline Ops Liaison

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: EssilorLuxottica
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global leader in eyewear is seeking a Customer Service Specialist in Des Moines, Iowa. In this role, you will provide high-quality support, act as a liaison between operations and the commercial organization, and resolve customer issues. The ideal candidate has a Bachelor's degree and 1-2 years of customer service experience. You will be proficient in MS Office, particularly Excel, and possess strong analytical and communication skills, ensuring a seamless experience for both customers and internal teams.
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