Senior Customer Service Representative
Job in
Des Moines, Polk County, Iowa, 50301, USA
Listed on 2026-06-13
Listing for:
Wells Fargo
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Support the performance of less experienced Customer Service Representatives and the teams overall effectiveness;
Provide feedback and ideas for improving processes and tools with customer service impact;
Perform complex customer support tasks;
Provide subject matter expertise and guidance to less experienced representatives to meet productivity and performance goals;
Interact with immediate team and other departments
Position Requirements
10+ Years
work experience
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