Billing & Customer Support Operations Specialist

A federal services organization is seeking a Customer Support & Billing Operations Specialist to handle daily operational workflows, including billing-related requests and customer support. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work collaboratively across systems. Responsibilities include managing customer inquiries, conducting data research, and assisting with testing activities. This position requires prior experience in customer service or billing operations and a high school diploma or equivalent.
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