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Hybrid Customer Experience Advocate - Healthcare

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: Wellmark Blue Cross and Blue Shield
Full Time position
Listed on 2026-07-04
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Wellmark Blue Cross and Blue Shield is seeking multiple Customer Experience Advocates (CXA) in Des Moines, Iowa. This role emphasizes delivering exceptional customer experiences by assisting members with their health insurance inquiries. Responsibilities include phone support, problem-solving, and maintaining accurate records.

The position offers the flexibility to work hybrid after training, along with a robust package of employee benefits and opportunities for career advancement.

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