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Strategic Enterprise CSM Adoption Leader

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: EDB
Full Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Enterprise CSM — Growth & Adoption Leader

EDB is looking for a Principal Customer Success Manager in Des Moines, Iowa, to ensure customers achieve sustainable value from our solutions. You will advocate for your accounts, driving adoption, growth, and retention while collaborating with multiple EDB functional teams.

With over 5 years of customer success experience, you'll develop customer success plans using data insights, manage account health, and prepare Executive Business Reviews. This role offers the chance to be a trusted advisor in a dynamic environment.

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