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Hybrid Customer Care Specialist: Member & Attorney
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-14
Listing for:
ARAG North America, Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
ARAG North America, Inc. is seeking a Customer Care Specialist to provide direct support to plan members and attorneys by phone in a hybrid schedule. In-office days are Tuesday and Wednesday, with flexible shifts to cover a 8:00–6:00 CST window.
The role requires problem-solving, empathy, and professional communication to explain enrollment and eligibility, determine coverage, and explain claims. A High School Diploma and 1+ year of customer service are required; strong grammar and Microsoft
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