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Customer Experience Specialist - Expert
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-15
Listing for:
Segment (Twilio)
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Principal in Des Moines, IA is hiring a customer service professional to answer inquiries from employer admins, agents, and employees. You will handle inbound/outbound calls, navigate multiple systems, and ensure accurate information and timely resolutions.
The role emphasizes building relationships, proactive problem solving, and capturing voice-of-customer insights. A background in dental insurance is preferred; strong typing and MS Office skills are required; we offer a supportive team and
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