Telehealth Patient Care Advocate
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-16
Listing for:
Hy-Vee
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Hy-Vee's Red Box Rx Patient Care Advocate role in Des Moines, IA, focuses on delivering prompt and friendly support to patients and providers via email, chat, or phone. The position emphasizes resolving inquiries related to visits and treatments, maintaining patient accounts, and collaborating with team members to improve patient experience.
The role involves working in an office setting with computer and phone usage; prior healthcare experience is preferred, and strong communication and
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