More jobs:
Guest Experience Specialist; Front Desk
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-17
Listing for:
Hotel Fort Des Moines, Curio Collection by Hilton
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Hotel Fort Des Moines, Curio Collection by Hilton is seeking a Guest Service Representative to warmly welcome guests and manage the check-in process, ensuring requests are fulfilled and information is accurate. You will engage with guests via in-person, phone, and electronic communications, upholding brand standards.
Responsibilities include promoting loyalty programs, coordinating with hotel teams, and handling guest feedback with professionalism.
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