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Customer Care Tech Liaison AI & Process Innovation
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-18
Listing for:
ARAG North America, Inc.
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
ARAG North America, Inc. is seeking a Customer Care Product & Technology Liaison to bridge Customer Care with Product, Technology and IT Operations.
You will own cross-functional initiatives from concept to completion and drive improvements in member experience through collaboration and automation. You will lead intake, translate feedback into actionable guidance, participate in sprint reviews, and champion AI-enabled workflows while ensuring documentation stays current and teams are ready for
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