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Customer Care Pro — Service & Resolution

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: American Express
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Pro — World-Class Service & Resolution

American Express in the USA is seeking a Customer Care specialist to respond to client inquiries across calls, chat, and mobile messaging, delivering world‑class service and first‑contact resolution.

You will build meaningful connections with guests, identify their needs, and guide them through our online and mobile platforms while meeting quality, compliance, and productivity targets.

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