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Bilingual Medical Call Center Agent; English​/Spanish

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: Primary Health Care, Inc (PHC)
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23419 USD Yearly USD 23419.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Medical Call Center Agent (English/Spanish)

Primary Health Care, Inc (PHC) is seeking a Call Center Representative to handle incoming calls, schedule medical and dental appointments, and document patient information in the electronic health record. This on-site role in Des Moines requires strong bilingual communication, customer service excellence, and proficient use of EHR and office software.

The position operates Monday–Friday, 8 AM–5 PM, approx. 40 hours, with benefits included and opportunities for growth within PHC’s clinic network.

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