Customer Experience & Success Manager
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-08-03
Listing for:
Q2
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
Q2 is seeking a Customer Experience Manager to report to the Customer Experience Team Manager and ensure customer satisfaction across projects and services. You will work closely with the Customer Success Manager (CSM) and coordinate day-to-day relationships with customers, ensuring schedules and budgets align with contracts.
You will collaborate with project management, services, and support teams to meet mutual objectives and identify future opportunities, including beta and enterprise
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