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Airport Customer Experience Lead - Flight Privileges

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: Unifi Aviation LLC
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Airport Operations & Services
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Unifi Aviation LLC in Des Moines is seeking a Customer Service Team Lead to manage a team of agents handling arrivals, ticketing, check-in, boarding, and baggage services. You will address passenger inquiries and complaints with a focus on safety and efficiency.

The role requires strong communication skills, a high school diploma, and the ability to obtain airport credentials. Full-time position with benefits and opportunities for growth within the ground handling services industry.

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