Services Support Specialist

Why Orchard Place?

At Orchard Place, we are dedicated to building a brighter future for children and families through compassionate care, early intervention, and community integration. Join our team and be part of a mission-driven organization that values inclusion, and continuous improvement.

Job Title
:
Services Support Specialist

Pay for this position is posted at: $21.00 hourly

The Services Support Specialist provides essential support for the professional development and community development for the Child Care Resources & Referral (CCR&R) Region
4. This role ensures that training and community outreach efforts are coordinated effectively and delivered with a Trauma‑Informed Care, strengths‑based, and multi‑occurring perspective.

• Participate in statewide Iowa CCR&R system-building activities.
• Collaborate with the Professional Development Specialist to maintain CCR&R training and trainer approval systems and statewide training policies.
• Respond to requests for information or assistance at the state level as directed.
• Demostrate working knowledge of Iowa's training registry, I-Power.
• Coordinate and monitor training logistics:
  • Ensure professional development policies are followed.
  • Assist with developing regional professional development plans for HHS‑funded core series trainings and other professional development offerings.
  • Support professional development activities including scheduling, attending, monitoring events, documenting attendance, and follow‑up communication.
  • Plan and attend regional professional development planning meetings.
• Schedule and facilitate trainings, which may occur outside normal business hours. Secure training locations, prepare audiovisual equipment, handouts, and attendance records.
• Provide technical assistance to child care providers in accessing I-Power.
• Develop tools to increase the number of available child care slots in the region, particularly underserved areas.
• Engage with community members to identify child care needs and available resources.
• Participate in community and stakeholder meetings to address child care access and impact.
• Support statewide meetings with HHS and CCR&R staff regarding provider recruitment and child care needs.
• Maintain data on child care recruitment and business outreach; assist with reporting.
• Prepare and distribute outreach materials for businesses, communities and events.
• Partner with consultants to coordinate and host peer‑to‑peer provider events.
• Complete required documentation.

• Bachelor's degree in Early Childhood or Elementary Education with an Early Childhood Endorsement and formal education in adult learning OR two years of experience delivering successful adult education.
• Experience in early care and education programs preferred.
• Strong computer skills, including database management and Excel proficiency.
• Valid driver's license and driving record that meets agency guidelines.

• Enjoy a competitive benefit and time off package.
• Make a significant impact on and provide valuable input in promoting quality childcare in Iowa.
• Work with a supportive team to provide the best resources and support to our clients.
• Receive professional development and training opportunities.

Criminal and abuse registry checks completed as required by Orchard Place's licensing and accreditation standards.