Valet

Description
Valet Team Member

Onsight Healthcare has been contracted to support Mercy One Medical Plaza in Des Moines, Iowa!

Part-Time Position | $14/hour plus + tips! | Monday - Friday | Weekends Off!

Are you a people-oriented individual with a passion for providing exceptional service? Onsight Healthcare is seeking enthusiastic and compassionate professionals to join our team! Step into an exciting career where you'll make a difference in the lives of patients, visitors, and staff every day.

Why Choose Onsight Healthcare?

Meaningful Impact - Be part of a supportive team that brings comfort and assistance when most needed.

Professional Growth - Develop valuable customer service skills in a dynamic healthcare environment.

Positive Work Environment - Join a company that values teamwork, inclusivity, respect, and employee well-being.

Shift Details

• Valet Team Operating Hours
• Monday - Friday
• 7:00 AM - 4:00 PM

• Part-time employee will work Monday through Friday weekly.
• Days and Shifts might vary based on business needs and availability.

Minimum Qualifications

• Over the age of 18 years old
• Eligible to work for any U.S. Employer
• High school Diploma or GED
• Must have at least 1 year of strong in-person customer service experience
• Must be comfortable working in an outdoor environment for the entire shift
• Possess an active in-state driver's license (No Restricted Permits or Probationary Licenses).
• Maintained a clean driving record for the past 5 years as an active driver

Key Responsibilities

• Provide exceptional valet and customer service for patients and guests, primarily entailing the parking and retrieval of vehicles with urgency and operational efficiency, while ensuring the safety and security of people and vehicles
• This role will require continuous physical engagement in an outdoor environment that at times may include being exposed to harsh elements, including severe heat, cold weather, rain, sleet, snow, and other inclement weather
• Physical involvement will include walking, standing, pushing, and pulling of various luggage/belongings in and out of a patient's vehicle, all while delivering outstanding customer service
• Daily use of apps/technology to maintain operational efficiency and logistics
• Actively maintain a clean and professional work environment and deliver first-class customer service

About You

You have excellent interpersonal skills and a customer-focused mindset. You know how to de-escalate difficult situations and keep a calm and composed attitude in a fast-paced environment.

You are a well-spoken, professional, and able to uphold an exceptional level of integrity and customer service.

You are over the age of 18, possess a valid state driver's license with a clean driving record, and have the physical stamina to stand, walk, and lift moderate weights while working in an outdoor environment.

Qualifications
About The Job

Our Hospitality and Valet Team plays a crucial role in shaping the first and last impressions of patients and guests during their hospital visits, allowing them to make a significant impact every day. This team understands that people come first, embodying exceptional customer service in their interactions with patients, guests, and hospital staff. They warmly welcome individuals and go above and beyond by providing assistance with various services, such as loading and unloading vehicles, helping those with mobility challenges, and offering wheelchair and escort services when needed.

These actions are just a small part of what our team does to enhance the patient experience.

Location

• Mercy One Medical Plaza in Des Moines, Iowa

Shift Details

• Valet Team Operating Hours
• Monday - Friday
• 7:00 AM - 4:00 PM

• Part-time employees will work Monday through Friday weekly.
• Days and Shifts might vary based on business needs and availability.

Job Responsibilities

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties/responsibilities may be assigned, and as an Onsight employee, you will be held to the highest professional standards.

• Greet patients, visitors, and staff with a consistently warm & friendly demeanor, showing…