Security Supervisor

Employment Details

Employment Type:

Full time

Shift: Day Shift

GENERAL

SUMMARY:

Supervises and directs the officers assigned to his/her shift and assists in conducting surveillance so as to provide a safe and secure environment within the buildings of the hospital and in the parking lots.

It is the obligation of each employee of Mercy Medical Center to abide by and promote the mission and core values of the Spirit of Mercy.

It is the obligation of each employee of Mercy Medical Center to comply with Mercy’s mission, values, standards of conduct, policies, procedures and related practices (e.g. Dress Code, Time and Attendance, and other policies).

Security Access:
High “Incumbent has access to restricted or confidential patient information and must comply with the terms of the Mercy Medical Center Security Policies as it applies to their job role.”

• Oversees all security officers' activities on assigned shift, make shift and duty assignments.
• Assists Director on hospital related investigations.
• Assists Director and Safety Office with establishing departmental goals, as well as determining manner in which to best achieve goals.
• Performs daily, weekly, monthly and annual paperwork duties, especially with regard to personnel matters of direct subordinates.
• Performs day-to-day security officer functions.
• Patrols the hospital, hospital grounds and parking lots so as to maintain a safe and secure environment.
• Initiates investigations into incidents or activities of criminal nature and submits appropriate information to law enforcement agencies as directed.
• Assumes responsibility for proper inventory, pickup, transport and storage of patient valuables and after hour patient deposits.
• Maintains storage and records of lost, found and stolen property of visitors, patients and employees.
• Controls loud or disorderly patients or visitors and summons police to assist if necessary.
• Provides accurate directions, information, and, if necessary, escort to the public.
• Provides traffic control, as needed.
• Operate required vehicle(s) in a safe manner to perform required duties of the position.

• Performs simple maintenance on parking lot equipment (i.e., clears personnel ticket dispensers, replaces broken gate arms).
• Assists with the movement of patients as requested by nursing staff.
• Keeps Director advised of all personnel matters of appointed subordinates.

• High school degree or GED required.
• Associates degree preferred.
• 2-3 years security supervisory experience or related experience.
• Valid Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

• CONSTANT Walking:
  Moving about on foot particularly for long distances.
• FREQUENT Sitting:
  While driving a car to patrol parking lots while writing reports, Talking:
  Expressing ideas by means of the spoken word both in person and over radio to give and receive instructions and information.
• Bending, stooping, crouching, kneeling:
  With some freedom to choose which position.
• Climbing:
  To ascend stairs.
• Hearing:
  Receiving detailed information through oral communications both in person and over radio.
• Running:
  To address emergency situations.
• Driving:
  Sitting while driving vehicle.
• Stooping:
  Bending at the waist while getting into and out of vehicle.
• Handling:
  Working with whole hand to drive vehicle, to load/unload supplies, materials into and from vehicle.
• Reaching:
  Extending hand(s) and arm(s) in any direction to load/unload and deliver materials/supplies into and from vehicle.
• OCCASIONAL Repetitive motions:
  Substantial motions of the wrists, hands and fingers while typing and filing.
• Lifting:
  In excess of 100 pounds while lifting patients/baggage/valuables.