Revenue Operations Specialist

Revenue Operations Specialist

The Revenue Operations Specialist is responsible for overseeing the billing process for construction related services provided to customers of TD&I Cable Maintenance. Duties include tracking and processing production data from the field; navigating internal billing processes using proprietary systems required by our clients; expediting, maintaining, and recording all billing transactions for reporting purposes; and calculating billing to ensure timely flow of information to our clients and our financial team.

• Operates proprietary billing systems such as: ORCA, ACAS, Bid Master, Varrasett, WIN-QT, PINCS existing knowledge of any of these systems is highly desired
• Performs accounting, customer service, and organizational tasks to promote timely and accurate financial transactions
• Collaborates with customers, billing team, subcontractors, third-party providers, and other stakeholders to resolve billing inconsistencies/errors
• Creates invoices and billing materials to be sent directly to customers
• Inputs payment history, upcoming payment information, or other financial data into individual accounts
• Informs and manages missed or upcoming payment deadlines
• Calculates and tracks various company financial statements
• Coordinates contacts, communications, and other basic office duties through conferences, emails, and phone processes
• Other duties as assigned

• Experience in a billing coordinator/revenue specialist role preferred
• Knowledge of construction and/or telecommunications industry preferred
• Excellent organizational and leadership skills
• Ability to communicate and report effectively, problem solving abilities
• Personal computer (PC) experience and familiarity with Microsoft platforms (Outlook, Excel, Word, PowerPoint)