Intake Coordinator

Position: Central Intake Coordinator
At Orchard Place, we are dedicated to building a brighter future for children and their families through compassionate care, early intervention, and community integration. Join our team and be a part of a mission-driven organization that invests in developing strong futures.

We are looking for a Central Intake Coordinator to welcome families seeking services and identify programs that best meet their needs. The Central Intake Coordinator develops partnerships with internal and external programs to ensure appropriate engagement, assessment and client-centered care.

Position works 40 hours per week, including Monday - Thursday until 5:30 and Friday until 4:00 (some flexibility with start time may be accommodated). Base pay rate is $16.50 per hour.

Orchard Place values diversity, equity and inclusion, and we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

What you will do:

* Serve as initial point of contact for families seeking services.

* Evaluate incoming requests to determine eligibility, needs and referrals.

* Accurately collect and document client information. Proficiency using electronic health record systems required.

* Connect individuals with appropriate resources.

* Provide support and guidance to clients as they navigate intake process and access services.

* Communicate and collaborate with clients, families, referral sources and other stakeholders.

* Ensure compliance with relevant laws, regulations and organizational policies and procedures.

Sound like a good fit? A few requirements include:

* Bachelor's degree in social work or related field. 3 years of professional experience in a closely related field may be considered in lieu of bachelor's degree.

* Strong knowledge and experience in community-based services, residential settings, counseling and clinical services.

* Excellent organizational and problem-solving skills

* Excellent interpersonal communication skills and ability to interact with people from diverse backgrounds

Criminal and Abuse Registry checks completed. Must have valid driver's license.