Referral Specialist Days-MercyOne River Point IA

Position: Referral Specialist - Full time-Days-MercyOne River Point Central IA
Trinity Health - 405 Southwest 5th Street - Responsibilities:
Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers;
Communicate detailed information and answers patients' questions regarding their health care plan; provide answers to billing and insurance clarification questions;
Set up appointments, coordinate clinic visits, and any special arrangements such as transportation, interpreter services, specialty care, etc.;
Coordinate flow of information between medical clinic and referral authorization department to secure a valid referral for clinic patient;
Enter referrals, documents communications and action into the system, as appropriate