Case Manager - Project

What You Will Do

• Assist clients with finding and maintaining appropriate housing options.
• Develop and maintain open communication with community partners, landlords, neighborhood groups, and other organizations to build capacity for affordable housing options, coordinate services and provide education about PHC services.
• Manage a housing assistance budget according to grant guidelines.
• Monitor and document client contacts, housing goals, progress, and significant occurrences, according to grant guidelines and PHC policies and procedures.
• Collect, record, and report data related to housing clients.
• Facilitate coordination with other PHC services, including medical, dental, mental health and substance abuse, as well as referrals for services with external agencies, including emergency and crisis services.
• Educate PHC staff about program focus, landlord/tenant issues, housing barriers, and related services.
• Perform other duties as assigned.

Required:

• Bachelor’s degree in human services field or equivalent combination of education and experience.
• Minimum of 2 years of experience working with clients who need assistance relating to homelessness, housing, and/or advocacy for underserved populations.
• Effective written and verbal communication skills.
• Proficiency using Microsoft Office applications including Excel and other database applications.
• Problem‑solving and critical thinking skills.
• Ability to multi‑task.
• Demonstrates professionalism with the ability to maintain composure in all situations and show empathy.
• Licenses &
  
  Certifications:
  
  Current Mandatory Reporter Training:
  Child and Dependent Adult Abuse recognized by the Iowa Department of Public Health;
  Active Chauffeur’s license from Iowa Department of Transportation. Both must be obtained within introductory period if not current.

Preferred:

• Master’s degree in human services field.
• Community Health Center experience.
• Experience in a housing‑related occupation.
• Continuing education in housing and homelessness.
• Bilingual in English and Spanish.
• Knowledge of rental assistance and housing programs.
• Knowledge of Ryan White and HIV/AIDS.
• Working knowledge of local community resources and housing resources.

Your experience and skills determine your base pay. The hiring range for this position is typically $18.65 - $23.32 per hour. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $27.98 per hour. PHC also offers a comprehensive benefits package, including:

• Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays
• License/certification fee reimbursement
• Paid time off for continuing education & continuing education reimbursement
• 401k with company match
• Medical insurance – PHC pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.)
• Vision insurance
• Life & disability insurance
• Flexible spending & health savings accounts
• Supplemental accident & critical illness insurance