Valet Drivers - Downtown Des Moines' top luxury hotels

Overview

At Towne Park, it’s more than a job – you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. Every day is a new opportunity to brighten someone else’s day and make an impact.

Valet Driver – Downtown Des Moines top hotels

Starting pay: $10 – $11 per hour plus cash tips daily. No experience needed.

The hourly base pay range for this position is $10 – $11 per hour plus $9 – $12 per hour in tips.

Work schedule:

weekdays, weekends, holidays, all shifts.

• Medical benefits offered to all full- and part-time employees.
• Accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligibility to enroll in the company’s 401(k) retirement savings plan.
• Seasonal and temporary roles are not eligible for benefits outlined above.

• Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Use salutation of the day and greet guests within five feet with a professional and friendly demeanor.
• Park and retrieve vehicles while driving slowly and cautiously.
• Assist guests with bell services and luggage storage as needed, and open all vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations and other inquiries; provide information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
• Deliver messages, items and/or guest amenities as requested; shuttle guests to appropriate places that are approved by the location.
• Explain parking rates and retrieval procedures to guests upon arrival; issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys.
• Maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt. Consistently record location on all key tags after parking a vehicle.
• Calculate and collect revenue for vehicles when needed.

• Education:
  
  High school diploma or general education degree (GED).
• Licensure:
  Must hold a valid driver’s license for the state you are applying to work.
• Work Experience:
  
  One month related experience and/or training; OR equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Skills:
  
  Read and write standard English; comprehend simple instructions and written communication; perform basic arithmetic with American money; understand 24‑hour and military time; understand applicable rates; operate a manual transmission (highly desirable); perform parallel parking.

• Regularly required to speak and hear; sit or stand for extended periods; run, walk, handle or feel objects, reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
• Lifting: up to 100 pounds occasionally, up to 50 pounds frequently, up to 20 pounds constantly.
• Work outdoors for up to the duration of shift; exposure to extreme heat and cold weather.
• Travel up to 5% may be required.

Towne is an Affirmative Action, Equal Opportunity and E‑Verify participating Employer, and encourages applications from all qualified individuals, including those with disabilities and veterans. Towne will consider qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, contact our Human Resources Support Center at  or (844) 869‑6375.

Towne complies with applicable privacy laws by providing a notice to describe the categories of personal information collected, the purposes for which such information may be collected and used, the Company’s record retention practices, and rights you may have under the CCPA.