Assistant Food & Beverage Manager

Location: Des Moines, IA

Job : 375

# of Openings: 0

Reports to: Food & Beverage Manager, position is exempt

Located in the historic Hippee Building in downtown Des Moines, Surety Hotel celebrates the city’s past while helping shape its future. Housed in a beautifully restored, 1913 Beaux-Arts landmark and now part of Marriott’s Autograph Collection, Surety blends independent character with world‑class hospitality. Inspired by the meaning of a surety bond, we make a promise as well; unmatched service, incredible design, and a superior level of hospitality rooted in connection and community.

With 137 guest rooms and suites, vibrant gathering spaces, and onsite dining at Mulberry Street Tavern, Surety is both a destination for travelers and a point of pride for the City of Certainties.

You are excited and passionate about being a leader in the three‑ring circus that is Food & Beverage. You pride yourself in controlling chaos; and are adept at making each guest — whether in the Tavern, Café, Bar, In‑Room Dining or at a Banquet — feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests, you value the work and feedback of your associates as well.

You enjoy and excel in the fast‑paced and often high‑pressure environment to execute what is needed in exceeding our guest’s expectations and demonstrating the Aparium difference. You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often‑unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor.

The Assistant Food & Beverage Manager reports directly to the Food & Beverage Manager. It is critical the person in this position is tactical and strategic; if you only prefer to “see the forest” and not “plant the trees,” then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired.

We are a young company that is in hyper‑growth, so having the ability to be a soldier is as critical as being a general.

As the Assistant F&B Manager, you will help lead the Restaurant, Bar, Café, In‑Room Dining and Banquets F&B Team through breakfast, lunch, brunch, dinner and event services. You will serve as Manager on Duty during assigned shifts, lead by example, and spend the majority of your day engaging with associates and guests before, during, and after services. We encourage our leaders to inspire and challenge each other to be their best.

A large degree of self‑motivation is needed to drive the operation, while collaborating with the Culinary Team to execute our food & beverage concepts at a high level. As a leader within Aparium Hotel Group, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open‑minded — no egos are allowed.

The Assistant F&B Manager will maintain and execute the Standards of Service across all F&B areas, assuring success for both the associate and guest experience.

• Uphold and model the company’s principles of People, Place and Character; and ensure your team also models the way our values drive collaboration, intuition and translocal hospitality
• Partner with the F&B Manager in recruitment, training, scheduling, supervising, coaching, and motivation of all Restaurant, Bar, Café, In‑Room Dining and Banquets associates in order to create an environment that nurtures ideas and develops future talent for succession planning in the F&B program; effectively use corrective action to address root causes of issues, course‑correcting any missed opportunities
• Serve as Manager on Duty for assigned shifts, owning pre‑shift, service execution and post‑shift recap; ensure timely set‑up of the dining room and adhere to food & beverage standards and guest requests through active communication with the F&B and Culinary Departments
• Build and maintain strong guest and VIP relationships; ensure all requests are accurately communicated to staff and…