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Guest Service Specialist - Day 1 Benefits & Growth
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-08-23
Listing for:
Home2 Suites Des Moines at Drake University
Full Time
position Listed on 2026-08-23
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism
Job Description & How to Apply Below
First Hospitality is hiring Guest Service Representatives to serve as the first in-person contact for hotel guests. You will deliver exceptional service, resolve issues, and maintain brand standards across the hospitality experience.
Expected to welcome guests, handle responses across channels, promote loyalty programs, and coordinate with hotel departments to meet and exceed expectations. This role emphasizes communication, professionalism, and guest satisfaction on a day‑to‑day basis.
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