Inclusion Manager

Position: Employee Experience & Inclusion Manager

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Employee Experience & Inclusion Manager

Regular Full-Time Des Moines, IA, US

4 days ago Requisition

There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.

Job Summary: The Employee Experience & Inclusion Manager leads the organization’s employee engagement and talent development strategy to achieve overall business objectives. This role designs and implements programs and processes that enhance employee and leadership growth, foster a positive and inclusive workplace, and advance inclusion initiatives aligned with strategic priorities. This position is a management role that acts as both a strategic partner and hands‑on executor, the position collaborates with the HRBP and business leaders to integrate leadership development, performance reviews, goal planning, training, recognition, succession planning, and engagement efforts into the broader organizational strategy, ensuring a strong culture, a diverse bench of future‑ready talent and a strong internal pipeline to support both immediate and long‑term business success.

Primary Functions and/or Responsibilities:
Leadership & Talent Development

• Leads the strategy and execution of the organization’s talent development, leadership development, training, recognition, and employee engagement initiatives, ensuring alignment with business objectives and cultural values.
• Owns and manages all aspects of training and development programming for the HR function, including design, facilitation, and evaluation using LMS data to drive continuous improvement.
• Oversees the performance review and goal‑setting process to align individual performance with business objectives.
• Builds and continuously refines career development frameworks leveraging the Bankers Trust competency model, development plans, and skill building, that support employee growth, internal mobility, and retention.
• Partners closely with the HRBP and leadership to ensure talent development initiatives directly support succession planning and long‑term talent needs.
• Designs all talent review and succession planning elements and partners with the HRBP while leading the Executive and Management Committee Talent Review process.
• Serves as the primary liaison with training facilitation and design vendors to ensure solutions meet business and cultural needs.
• Analyzes talent data and metrics to develop insights, reports, and presentations for senior leadership.

Employee Engagement

• Collaborates with the HRBP, employee committee chairs, and leaders to assess opportunities and develop programs and tools for development, recognition, engagement, and retention initiatives.
• Develops and leads engagement strategies aligned with business and cultural goals.
• Drives all activities associated with engagement, including design, execution, and analysis of the organization‑wide engagement survey and action planning process.
• Plans, coordinates, and executes organizational employee engagement action plans and associated activities.

Communications & Branding

• Partners with HR Senior Manager and Marketing & Communications team to develop internal communications regarding employee development, performance, training, recognition, and engagement.
• Recommends new or revised communication plans to support and increase employee engagement and development.
• Develops ideas for the design of programs, projects, and processes across the…