Human Resources Assistant

Purpose

Supports daily HR operations by providing reliable, accurate, and service focused HR support across the employee life cycle. This role serves as the first point of contact for employee inquiries, ensures smooth coordination of onboarding, maintains accurate employee records, and supports coordination of benefits and administrative processes. With a strong focus on responsive service, the HR Assistant maintains critical HR information, handles employee inquiries, and supports daily HR functions with professionalism, confidentiality, and care.

Act with Integrity bydemonstratinghonesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision-making. Embrace Innovation by being self-aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries – no matter how minor – immediately to their supervisor or manager.

Provide day-to-day administrative support for HR activities and serve as a primary point of contact for routine team member inquiries through established communication channels. Provide accurate and timely information regarding routine HR processes and direct questions requiring additional guidance to the appropriate HR team member. Maintain HR inboxes and ticketing activities, track requests, and ensure follow-up on outstanding items. Process routine employee changes and transactions according to established procedures.

Maintain confidentiality and professionalism when handling employee information and interactions. Support HR communications, administrative activities, and other routine HR processes as assigned.

Provide administrative and coordination support throughout the recruitment and onboarding process. Coordinate job postings, candidate communications, interview scheduling, assessments, background checks, drug screens, physicals, pre-employment requirements, offer documentation, and new-hire paperwork in partnership with the Recruiter and HR Generalist. Complete required HRIS transactions, new-hire reporting, system access requests, and onboarding documentation. Complete routine compliance activities, including I-9 and E-Verify processing, Social Security verifications, required reporting, audits, and documentation.

Prepare orientation materials and coordinate onboarding logistics to support a consistent and welcoming new-hire experience. Maintain accurate recruiting and onboarding records and track completion of required activities. Escalate questions, exceptions, or issues requiring HR judgment to the HR Generalist or appropriate HR team member.

Enter, update, and maintain accurate employee information in HR systems, including new hires, job changes, transfers, benefits changes, and separations. Maintain organized and confidential electronic and physical personnel records and support routine file audits. Complete routine HRIS transactions and data updates in accordance with established procedures. Assist with standard reports,…