Human Resources - Human Resources Generalist

Purpose

The HR Generalist will provide day-to-day HR operations across core HR functions, including benefits administration, talent management, recruitment, employee relations, and training and development. This role requires a well-rounded HR professional who can handle multiple responsibilities and provide excellent support to team members and management.

Act with Integrity bydemonstratinghonesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision-making. Embrace Innovation by being self-aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries - no matter how minor - immediately to their supervisor or manager.

Administer employee benefits programs, including health insurance, renewal processes, retirement plans, vendor relationships, wellness programming, and leaves of absence. Maintain accurate employee benefit records and HRIS data, ensuring timely updates and compliance with applicable policies and requirements. Serve as a resource to team members regarding benefits programs, eligibility, enrollment, and related questions.

Partner with recruiters and hiring managers throughout the recruitment and selection process to provide HR guidance and support effective hiring decisions. Participate in talent intake, candidate evaluation, interviews, offers, employment agreements, internships, career fairs, and other talent acquisition initiatives as appropriate. Oversee the HR components of onboarding to ensure new team members have a consistent, welcoming, and compliant introduction to EFCO, partnering with the HR Assistant and hiring managers on required documentation, HRIS setup, orientation, and other onboarding activities.

Monitor recruiting and onboarding trends and provide insights to support staffing needs, strengthen the new-hire experience, and improve processes.

Address employee inquiries and concerns, mediate conflicts, and support a positive work environment. Manage and respond to HR requests through the HR ticketing system, ensuring timely, accurate, and service-oriented resolution. Support investigations into employee relations issues, document findings, and recommend appropriate actions. Generate and analyze HR metrics and reports related to employee relations, staffing, retention, engagement, or other workforce trends. Maintain data integrity within the HRIS and utilize HR systems and reporting tools to identify trends, support compliance, inform leadership decisions, and improve HR processes.

Assist with the implementation and management of performance review processes and provide guidance to managers on performance-related matters. Build continuous feedback loops to translate employee and manager input into measurable performance and culture improvements. Coordinate and facilitate employee training programs to support HR operations, professional growth, and development. Support team member orientation, employee development initiatives, and projects that enhance the overall team member experience and support leadership.

Provide administrative support for payroll processes, including reviewing and maintaining employee payroll-related data, coordinating payroll changes, and assisting with timekeeping, deductions, and other payroll-related updates. Partner with payroll and other internal stakeholders to research and resolve discrepancies, ensure accurate, timely processing, and maintain appropriate documentation. Support payroll-related reporting and compliance activities as needed.

Additional duties may be assigned as required by business necessity may be added, deleted, or changed at any time at the…