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Field IT Ops Lead - End-User & Incident Resolution

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-04
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 79400 - 79931 USD Yearly USD 79400.00 79931.00 YEAR
Job Description & How to Apply Below
A leading federal services provider is seeking a Field Office Support Lead in Des Moines, Iowa. The role manages field IT support operations, ensuring reliability and compliance of end-user devices and infrastructure. Responsibilities include coordinating technician dispatches, troubleshooting IT issues, and monitoring service quality. The ideal candidate has a Bachelor's degree in a relevant field and at least 8 years of experience in incident management and user support.

This position offers an annual salary range of $79,400 - $79,931.
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