Service Desk Lead: ITIL-Driven Process Leader
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-05-17
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, Systems Administrator, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Customer Service Lead to oversee service desk operations and ensure high-quality support. This role requires a Bachelor's degree in Information Technology and significant experience in IT support, with a focus on team leadership and service delivery. Candidates should have strong problem-solving skills and be able to manage multiple priorities in a fast-paced environment.
The compensation range is $67,900 to $180,000, depending on various factors.
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