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Problem Manager: ITIL Lead Root Cause & Prevention

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-19
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 99300 - 140737 USD Yearly USD 99300.00 140737.00 YEAR
Job Description & How to Apply Below
Position: Problem Manager: ITIL Lead for Root Cause & Prevention
ASM Research, An Accenture Federal Services Company, is looking for a Problem Manager in Des Moines, Iowa. This role oversees the lifecycle of problems within enterprise IT services, leading investigations into recurring issues and coordinating technical teams. The ideal candidate will have a Bachelor’s degree and 4-7 years of experience in problem management, alongside strong analytical and communication skills. Compensation ranges from $99,300 to $140,737, and applicants must be able to obtain a Secret clearance.
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