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Junior IT Incident Escalation Lead
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-05-29
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-29
Job specializations:
-
IT/Tech
IT Support, IT Consultant
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company in Des Moines seeks a Junior Escalation Manager to support IT incident escalation processes. This role involves monitoring escalated tickets, validating priorities, and ensuring communication within a federal setting.
The ideal candidate will have a bachelor's degree, 0-3 years of related experience, and foundational ITIL knowledge. The position requires a current secret security clearance and offers a compensation range of $70k - $97,400.
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