Enterprise Application Administrator

1800 NE Broadway Ave, Des Moines, IA 50313, USA

Are you a construction-minded professional with a passion for building and making a lasting impact in the industry? At EFCO, we don’t just build concrete structures, we build careers, partnerships, and opportunities. Established in 1934, we deliver innovative, cost-effective solutions that make construction safer and more efficient.

Headquartered in Des Moines, Iowa, EFCO is a growing, people-focused company committed to Quality, Integrity, Innovation, and Super Service. From engineering and design to manufacturing and field support, we help customers turn vision into reality while achieving the Lowest In-Place Concrete Cost (LIPCC).

The Enterprise Application Administrator – IFS Cloud ERP role serves as a member of the Enterprise Applications Team and is responsible for the configuration, security, maintenance, troubleshooting, optimization, and expansion of EFCO's enterprise application portfolio, which can span ERP, CRM, and HCM platforms.

Operating within a pooled support model, each administrator on the team maintains primary ownership of a specific platform while also providing backup support for all applications. The role requires technical proficiency, a systems-oriented mindset, collaboration, and should be passionate about helping the business maximize the value from its systems.

• Serve as a primary point of contact for end users by tracking and troubleshooting issues, answering questions, and providing guidance on system functionality and capabilities.
• Collaborate with stakeholders across departments to identify pain points, gather requirements, and translate business needs into scalable system solutions.
• Design, develop, test, and implement new features and enhancements aligned with business priorities.
• Lead implementation projects as the organization adopts new platforms or expands existing ones.
• Partner with development teams and/or vendors on integration projects by defining business requirements, documenting data flows, and validating data integrity.
• Develop and maintain an internal roadmap to track enhancements and optimization initiatives.

• Administer and support enterprise applications across platforms such as ERP, CRM, and HCM, ensuring system availability, performance, and data integrity.
• Manage user accounts, role-based access, and security permissions in accordance with industry best practices.
• Configure and maintain workflows, automation rules, and system settings to support evolving business processes.
• Design and maintain reports and dashboards that deliver actionable insights to business stakeholders and leadership.
• Maintain comprehensive system documentation including configuration standards, user role matrices, workflow logic, and known issue logs to support cross-platform knowledge sharing within the team.
• Serve as the primary liaison with software vendors to resolve system issues and implement best practices.

• Coordinate, test, and deploy platform updates, patches, and new releases with minimal disruption to end users.
• Design, develop, document, and deploy efficient testing procedures to validate all enhancements, releases, and upgrades.
• Maintain documentation of system configurations, customizations, release changes, operational runbooks, process maps, and data flows.

Additional duties may be assigned to meet organizational goals and priorities. Duties and responsibilities, as required by business necessity, may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, to meet organizational goals and priorities.

• Education
  :
  Bachelor’s degree in Computer Science, Information Systems, or a related field; or equivalent relevant experience.
• Experience
  • 3+ years of administering and implementing enterprise applications.
  • Experience in IFS Cloud ERP strongly preferred.
  • Experience in Salesforce CRM or Dayforce HCM a plus.
• Computer Skills
  • Strong working knowledge of MRP/ERP systems and manufacturing data structures, such as…