Business Systems Analyst; SCA

The Iowa Judicial Branch, located in Des Moines, Iowa, is seeking applicants for the position of Business Systems Analyst. This role is responsible for analyzing business and IT systems for developing long-term solutions that support the operational needs of the Judicial Branch.

• Collaborate with judges, court staff, business users, developers, and external partners to elicit, analyze and document detailed business requirements for new systems, enhancements, and vendor‑provided features.
• Translate business needs into functional designs and user interface requirements. Collaborate with technical teams and vendors to design, test, and implement business solutions and system configurations that meet requirements and governance standards.
• Work closely with IT project managers, business stakeholders, developers, vendors and judicial staff to ensure alignment and clarity on requirement deliverables.
• Participate in Agile ceremonies such as daily standups, backlog refinement, sprint planning, reviews, and retrospective. Break down complex work into actionable, testable user stories and help maintain a well‑prioritized product backlog that aligns with organizational goals and compliance with state and federal regulations.
• Design process flow diagrams, facilitate data‑mapping initiatives, and lead discussions to ensure accurate and consistent cross‑system data reconciliation.
• Analyze current processes and systems to identify inefficiencies and opportunities to optimize workflows, reduce costs, and improve data accuracy (including processes involving vendor data/systems).
• Serve as the primary point of contact for vendors, managing communication, expectations, and performance for software, data, or project implementations.
• Coordinate UAT activities with judicial staff in conjunction with product owners and provide support on testing procedures and capture feedback for improvements.
• Monitor system performance, triage and troubleshoot issues, and coordinate resolution with IT staff and vendors.
• Other duties as assigned.

• Requirements gathering – ability to collect, analyze, and document business needs clearly.
• Business process analysis – understanding current workflows and identifying improvement opportunities.
• Critical thinking and problem‑solving – evaluating issues and recommending effective solutions.
• Communication skills – working with stakeholders, IT teams, vendors, and leadership.
• Documentation skills – writing business requirements, functional requirements, workflows, use cases, and user stories.
• Stakeholder management – facilitating discussions, asking the right questions, and building alignment.
• Technical understanding – basic knowledge of systems, software applications, system integrations, data flow, and system functionality.
• Testing and validation – supporting UAT, defining acceptance criteria, and ensuring solutions meet business needs.
• Project support – participating in planning, refinement, prioritization, and implementation activities.
• Change management and training – helping users adopt new processes or systems.
• Knowledge of analytical software such as BI platforms, SQL, or project management frameworks like SCRUM or Agile.

• Collaborative, positive professional work environment.
• Opportunities to make a widespread difference in the Iowa communities.
• Excellent benefits package.
• Paid Holidays/Vacation/Sick Leave.
• Iowa Public Employees’ Retirement System (IPERS) plan.
• Employee discount program.
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $69,992.00 to $ annually. This is an FLSA exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as a Business Systems Analyst as summarized below.

Analyze business information technology systems and provide long‑term solutions that efficiently support Judicial Branch operational needs.