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ServiceNow BA & Admin — Gen AI & ITSM Expert
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-06-03
Listing for:
Broughton Group
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant
Job Description & How to Apply Below
Broughton Group is looking for a Service Now Business Analyst/Administrator. The role requires onsite presence in Des Moines three days a week and focuses on Service Now HRSD or ITSM.
Your responsibilities will include reviewing dashboards, monitoring sprints, and supporting AI Search initiatives. Applicants should possess strong analytical skills and 5+ years of relevant experience in Service Now, including system administration and process improvement.
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