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Incident Command Lead — CIC Operations
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-06-12
Listing for:
Women Veterans Interactive
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, Systems Analyst
Job Description & How to Apply Below
Women Veterans Interactive is seeking a Critical Incident Command (CIC) Shift Lead to oversee shift operations and manage incident responses in Des Moines, Iowa. This role requires a Bachelor’s degree in Information Technology and over 5 years of experience in IT operations or incident management.
Responsibilities include coordinating personnel, validating incident severity, and facilitating communication. Strong organizational skills and familiarity with ITSM tools like Service Now are essential. Join a mission-driven team dedicated to delivering high-impact solutions for federal programs.
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