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Incident Triage Specialist - First-Response Tech Support
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-06-12
Listing for:
Linuxcareers
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Linuxcareers is looking for a Triage Technician in Des Moines, Iowa, to serve as the first responder for inbound customer requests and system alerts. You will be the initial point of contact for clients experiencing technical issues, actively monitoring and triaging alerts across various platforms.
The ideal candidate will have a High School Diploma, a customer service mindset, and strong communication skills. Knowledge of IT infrastructure is beneficial. This role ensures timely and effective client communication, critical to customer satisfaction.
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