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Triage Lead — Incident Response & Team
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-01
Listing for:
Lightedge
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Lightedge is looking for a Triage and Support Supervisor based in Des Moines, Iowa, to help lead support teams and enhance customer satisfaction. The role involves driving performance improvements through data analysis and coaching staff.
You will oversee escalations, respond to major incidents, and ensure effective training for your team. A key requirement is flexibility with scheduling and a background in technical support.
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