Sr. Midrange Engineer - IBMi

Responsibilities

• Design, implement, administer, and support various aspects of theIBMiplatform.
• Maintain and deployIBMioperating system upgrades, cumulative PTF packages, group PTFs, and individual fixes.
• Design, administer, and troubleshootIBMibackup and recoverysolutions (BRMS) at an expert level, including Full System Flash Copy,VTL, and enterprise tape library architectures.
• Support replication and high availability software such as MIMIX,iTERA, PowerHA, or similar solutions.
  
  Emphasison MIMIX and Power HA is a plus.
• Support monitoring, automation, scheduling, and operations toolsfrom
  
  FortrasuchasCCSS, Robot Schedule, Robot Alertas well asotherssuch as Nagios, Halcyon, orsimilar products.
• Perform system tuning, performance analysis, and capacity planning forIBMisystems and logical partitions.
• Provide Tier 3 support forescalatingcustomer, operations, and application issues.
• Assist with object-level implementations while followingIBMiobject-level security best practices.
• Manage multiple work streams whilemaintainingfocus ontimely,accurate, and high-quality results.
• Communicate clearly and professionally in a large enterprise and customer-facing environment.
• Participate in 24/7 on-call support rotation as required.
• Perform basic IBM Power System hardware maintenance and support activities.
• Understand, recommend, and implementIBMisystem and user security best practices.
• Provide technical support, training, and direction to NOC staff and other team members.
• Configure LPAR’s and configure systems using both traditional Hardware Management Console and Virtual HMC.
• Work directly with vendor support organizations to troubleshoot and resolve technical issues.
• Strong working knowledge of IBM BRMS Enterprise environments a plus.

• Minimum of ten (10) years of hands-on experience administering and supporting IBM Power Systems andIBMienvironments.
• Strong knowledge ofIBMiPower Systems administration, troubleshooting, and performance management.
• Strong knowledge ofIBMihigh availability setup, configuration, administration, and troubleshooting using MIMIX,iTERA, PowerHA, or similar technologies.
• Proficiency in planning and executingIBMioperating system upgrades, HMC updates, firmware updates, and related infrastructure maintenance.
• ProficiencyinIBMiwork management, including subsystems, job queues, job scheduling, job monitoring, and performance tuning.
• Strong knowledge of network protocols, TCP/IP configuration, and NETSTAT troubleshooting withinIBMienvironments.
• Knowledge ofIBMinetworked systems, access controls, security guidelines, and administrative procedures.
• Experience troubleshooting complex technical issues involvingIBMi-based critical applications, operating system components, hardware, storage, and connectivity.
• Experience with
  
  PowerVMand VIOS is preferred.
• Experience with
  
  PowerVC, IBMPowerVS, and Live Partition Mobility(LPM) is preferred.
• Experience with LPAR design, build, configuration, and validation is preferred.
• Ability to prioritize and balance multiple tasks in a fast-paced, customer-focused environment.
• Ability to establish and maintain strong working relationships with other Light Edge employees, customers, vendors, and technical teams.
• Strong commitment to excellent customer service.
• Ability to work effectively in a team-oriented environment while also operating independently when needed.