System Administrator

Responsibilities

• Install, configure, and manage Windows and Linux servers (physical & virtual) Perform system builds, patching, upgrades, vulnerability management, and lifecycle management Manage Active Directory / LDAP and implement identity & access controls Monitor server performance, availability, and capacity metrics
• Manage, monitor, and troubleshoot VMware environments (ESXi hosts, clusters, VMs) Perform VM provisioning, cloning, and migrations (vMotion, Storage vMotion) Manage VMware clusters (HA, DRS, resource pools) Monitor and optimize virtualization performance and availability
• Support and maintain enterprise storage platforms (SAN/NAS/Object storage, e.g., Power Flex) Perform LUN provisioning, zoning, masking, and volume management Manage storage capacity, upgrades, replication, snapshots, and performance tuning Identify and resolve storage space constraints and performance issues
• Configure and manage enterprise backup solutions (Dell Power Protect preferred) Implement secure and air‑gapped backup strategies Perform backup monitoring, restore validation, and compliance checks Execute VM/file‑level restores, DR testing, failover, and failback operations Maintain disaster recovery strategies and resiliency planning
• Administer servers, workstations, and network‑connected systems Support endpoint and security tools (Defender, Crowd Strike) Implement RBAC, security controls, encryption, and compliance requirements
• Support enterprise applications (Right Fax, Kofax, Open Text) Assist with platform upgrades, integrations, and performance tuning Collaborate with application teams for system stability and availability
• Support data center operations including migrations, decommissioning, and relocations Assist in EOL transitions, rack decommissioning and secure system movement Participate in migration planning and execution activities
• Monitor infrastructure health across compute, storage, virtualization, and applications Troubleshoot multi‑layer issues (VMware, storage latency, connectivity, application failures) Provide L2/L3 support, incident resolution, and root cause analysis
• Perform patching, upgrades, performance tuning, and lifecycle management Maintain infrastructure documentation, SOPs, and runbooks Handle capacity planning and forecasting
• Support ITSM processes (incident, problem, change, release management) Ensure CMDB is updated and aligned with infrastructure and cloud environments
• Develop automation scripts (Power Shell, Bash, Python) Improve provisioning efficiency and integrate tools using APIs
• Collaborate with infrastructure, security, cloud and service delivery teams Ensure system availability, performance, and service continuity

• Strong VMware administration experience (ESXi, vCenter, clusters, HA, DRS) Hands‑on experience with enterprise storage systems (Power Flex, EMC, Net App, etc.) Strong knowledge of SAN/NAS, RAID, iSCSI, Fibre Channel
• Experience with enterprise backup platforms (Dell Power Protect preferred) Knowledge of backup compliance, air‑gapped backups, and disaster recovery testing
• Proficiency in Windows and Linux server administration Experience managing Active Directory /LDAP and access controls
• Experience with endpoint/security tools (Defender, Crowd Strike) Strong understanding of infrastructure security and compliance practices
• Ability to support enterprise applications (Right Fax, Kofax, Open Text) Experience with application integrations and platform support
• Strong troubleshooting skills across compute, virtualization, storage, and applications Ability to perform root‑cause analysis and documentation
• Experience with ITSM tools/processes (incident, change, problem management) Familiarity with monitoring and infrastructure management tools
• Scripting and automation experience (Power Shell, Bash, Python, REST APIs) Exposure to cloud and hybrid environments (AWS/Azure is a plus)
• Strong communication, documentation, and collaboration skills

• Experience with data center migration, consolidation, and EOL transitions
• Knowledge of networking fundamentals (VLANs, DNS, firewalls)
• Experience working in regulated or compliance‑driven environments