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Associate IT Support & Service Analyst
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-13
Listing for:
Ruan Transportation Management Systems
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
This is a full-time position working onsite in Des Moines, IA. Assess and troubleshoot basic support issues while applying understanding of modern software, hardware, systems, and applications. Participate in on-call rotation for support outside of core hours.
Responsibilities- Troubleshoot, resolve, and escalate IT issues. Fulfill IT requests.
- Create and maintain accurate records and technical documentation.
- Perform technical cross-training with team members.
- Perform other specialized tasks in relation to established career development plans.
Position Requirements
10+ Years
work experience
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