IT Vendor Manager - Des Moines, IA/HYBRID
Listed on 2026-07-15
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IT/Tech
IT Project Manager, IT Business Analyst, Cybersecurity, IT Support
IT Vendor Manager
Des Moines, IA / HYBRID
6+ Months
IS A HYBRID POSITION THAT REQUIRES THE RESOURCE TO BE ONSITE ON WEDNESDAYS. SUBMIT LOCAL/REGIONAL RESOURCES WHO CAN BE ONSITE EACH WEDNESDAY.
Description:Seeking an IT Vendor Manager to support the Department of Management, Division of Information Technology. This role will focus on managing vendor relationship, contract, performance & compliance in alignment with state IT standard & strategic goal.
The Division of Information Technology (DoIT) provides adaptable, secure, and cost-effective technology services and solutions for the Department of Management (DOM) and its partners. DoIT manages all State of Iowa Executive Branch IT assets, projects, and resources, delivering high-value technology and expertise to support Iowa’s citizens and families.
This position will play a key role in managing IT vendor relationships, ensuring contract compliance, and supporting strategic sourcing initiatives. The ideal candidate will have a strong background in IT vendor management, contract oversight, and risk mitigation.
Minimum Qualification:Graduation from an accredited four-year college or university and a minimum of two years of full-time relevant work experience.
Duties and Responsibilities IT Vendor Relationship Management- Develop and maintain strong relationships with key IT vendors and service providers.
- Serve as the escalation point for vendor-related issues and disputes.
- Facilitate regular vendor performance and business reviews.
- Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs).
- Ensure alignment with legal, financial, and operational standards.
- Monitor compliance with SLAs, KPIs, and contractual obligations.
- Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.
- Track vendor spend and ensure alignment with IT budgets and forecasts.
- Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity.
- Support audits and compliance initiatives related to vendor engagements.
- Log and track vendor-related issues, escalations, and change requests.
- Coordinate resolution of service disruptions or contract disputes.
- Document change control approvals for IT services or infrastructure.
- Schedule and document vendor meetings, demos, and onboarding sessions.
- Communicate vendor updates, risks, and contract changes to stakeholders.
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