Business Training Intern

The IT Business Applications Training Intern will be a part-time opportunity through December. This position will gain professional experience by working on the Business Applications training team assisting with the development and facilitation of technical systems training. The tasks assigned will be at a level consistent with assignments given to starting four-year college graduates. In addition, the intern will obtain an overall understanding and exposure to other IT teams and jobs at LCS.

• Content Development
  • Assist in the creation and maintenance of technical training materials, including presentations, manuals, online courses, and other instructional content.
• Training Delivery
  • Develop rollout plan with IT and business users.
  • Support the facilitation of training sessions (both in-person and virtual), including setting up equipment, managing online platforms, and troubleshooting technical issues.
• Learning Management System (LMS) Administration
  • Help in managing the LMS by uploading course materials, tracking participation, and generating reports on training outcomes.
• Needs Assessment
  • Collaborate with team members to identify training needs by analyzing data, gathering feedback, and consulting with subject matter experts.
  • Develop business case for assignment. Clearly stating the business value, resources needed and key milestones for project.
• Quality Assurance
  • Review and test training content for accuracy, relevance, and effectiveness, ensuring that all materials meet company standards.
• Project Support
  • Assist in the planning and execution of training-related projects, including scheduling, communication, and coordination with internal teams and external vendors and clients.
• Research
  • Stay up-to-date with the latest trends and best practices in technical training and e-learning, contributing ideas for continuous improvement.
• Measurement and Feedback
  • Work closely with manager on weekly updates against key milestones.
  • Reconcile the success of the project against original business case.

• Currently enrolled in a Bachelor's or Master's program in Education, Instructional Design, Technical Writing.
• Technical Skills
  • Familiarity with e-learning tools, content authoring software, and LMS platforms is a plus.
• Communication Skills
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
• Organizational Skills
  • Excellent attention to detail, time management, and the ability to handle multiple tasks simultaneously.
• Team Player
  • Ability to work effectively both independently and as part of a team.

• Industry Leader.
• Inclusive & collaborative culture.
• Top Workplace USA.
• Top Workplace Iowa.
• Charity and community involvement.
• Outstanding advancement opportunities.
• Ongoing career development.

Travel frequency:
None

Estimated Salary: $22/hr.

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED.

LCS IS AN EQUALOPPORTUNITYEMPLOYER.