Night Shift Triage & Support Lead
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-22
Listing for:
LightEdge Solutions, Inc.
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Light Edge Solutions, Inc. in Des Moines, IA is seeking a Triage and Support Supervisor to help lead the support teams and uphold our customer-centric culture. You will drive performance through data analysis, process design, and customer service training, while managing nights and weekend on-call and incident communications.
This role reports to the Manager of Support and Triage and requires hands-on leadership across ITSM practices, monitoring, and strategic process improvements.
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