Senior CS Systems Architect: Gainsight & AI Platform
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-27
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis, IT Consultant, CRM System
Job Description & How to Apply Below
UKG is seeking a Senior Business Systems Analyst to lead administration and architectural direction for Customer Success platforms, mainly Gainsight and Staircase AI. You will bridge technical execution with business strategy, partnering with CS leadership to convert complex needs into scalable solutions and measurable outcomes.
You will drive system enhancements, ROI tracking, and future-state automation, while owning platform governance and data integrations across CRM and CS tools.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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