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Technical Support Engineer – AI-Driven Troubleshooter
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-08-30
Listing for:
Ll Oefentherapie
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Oracle in Des Moines, IA is seeking a Technical Support professional to serve as the point of contact for customers, handling inquiries via phone or electronic channels and providing troubleshooting for Oracle products. You will document resolutions, contribute to Knowledge Base, and collaborate with peers to improve support processes.
The role emphasizes ITIL-aligned change management, clear communication, and ongoing learning.
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