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Engineering Lead: IT Service Desk & ITSM Operations
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-08-31
Listing for:
Vylor, Inc.
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Vylor, Inc. in Des Moines, IA is seeking an Engineering Lead for Service Desk & ITSM Operations to shape ITIL/ITSM practices across a global portfolio.
You’ll drive Incident, Change, Problem, and Knowledge management, lead Service Desk teams, and ensure 24/7 availability and security alignment. This role partners with Corteva IT to deliver reliable, secure service delivery, oversees Service Now platforms, CMDB, and continuous improvement initiatives, and develops talent in a fast-paced, matrixed
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